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WARRANTY AND RETURNS
At RACKSMITH, we stand behind our products with a 2-year warranty. If you receive a defective item, or one that differs from your order, you can request a refund, exchange, or credit within 30 days. Please note that delivery charges are non-refundable, and a repackaging fee of 15% may apply if the items are not returned in their original package. For warranty-related issues, our team will inspect the item, and replacement parts may be provided at no charge, with delivery fees charged separately.
Got questions about smart shelving solutions? We're here to assist you!
Contact Us: 0451 789 497
Our dedicated team is ready to help you find the perfect shelving options for your needs. Reach out to us for personalized assistance.
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